Who is your most valuable employee?

Who is your most valuable employee?

Who is your most valuable employee? by: Harold Taylor The most valuable employee is usually your receptionist, administrative assistant or whoever is the first person prospects or customers encounter when they call, e-mail or visit your company. Never underestimate...

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Stop taking shortcuts through life

Stop taking shortcuts through life

Stop taking shortcuts through life by: Harold Taylor I moved to Sussex, New Brunswick less than three years ago from Markham, a large city adjoining an even larger city, Toronto, Ontario. There’s a walking trail in Markham that winds its way leisurely around a huge...

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Overwork usually leads to underachievement

Overwork usually leads to underachievement

Making decisions and solving problems throughout the day requires a lot of energy by: Harold Taylor People who work long hours are not necessarily workaholics, although it may be an indicator. But when people becomes obsessed with work to the point they feel a...

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There’s a Time to be Messy

There’s a Time to be Messy

An organized mess is part of productivity by: Harold Taylor Many years ago a TV personality from Montréal, interviewed me during a National Association of Professional Organizers conference in the U.S. It was for a TV special he was doing on messiness. Naturally,...

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Empathy Improves Communication

Empathy Improves Communication

Communication in the workplace is one of the more important topics discussed at one of our Sussex & District Chamber of Commerce members’ meetings. By Harold Taylor There’s a lot more to it than simply good writing, clear speech and active listening. Never...

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Increase profits with the 80/20 Rule

Increase profits with the 80/20 Rule

The Pareto Principle, named after an Italian economist-sociologist, Alfredo Pareto, states that the significant items in a given group normally constitute a relatively small portion of the total items in the group. By Harold Taylor The ratio that holds true in most...

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